After placing your order with us, we will automatically post out an inclusions pack to you containing full instructions, a capsule for ashes, hair or fur and a prepaid returns envelope to send back to us. We will also include a ring sizer (if requested). Delivery of your pack will take approximately 1-3 working days.
Once we have received your inclusions pack back, we will send you a notification of it’s safe arrival and begin to process your order.
We will return any unused inclusions back to you with your completed jewellery.