Cleaning & Repair Service for Custom Ashes Jewellery
JRSCAJO1Regular price £39.00
For Custom Ashes Jewellery Only
Our cleaning and repair service is an optional extra service available only for Nicky Robin customers.
We offer this service if your custom ashes jewellery piece is out of its 12 month warranty.
This service covers:
- Repairs to the inclusions setting (where ashes or hair are placed)
- Polishing of minor scratches
After ordering this service, you will be sent a pack containing information and a prepaid returns envelope. Once we have received your return, we will notify you of it’s safe arrival. Please allow up to 2 weeks to repair and send back your jewellery.
This service does not cover:
Deep scratches or knocks
- Jewellery pieces not belonging to custom ashes collections
- Crystal replacement
- Deep tarnishing
If your jewellery is still within its 12 month warranty period, please contact us at firstname.lastname@example.org providing details of your issue.