Cremation Ashes Swirling Glass Candle Holder
NRCASGCH03
Regular price £240.00This unique Cremation Ashes Swirling Glass Candle Holder is expertly designed to beautifully display your loved one's ashes. Made with precision and care, the swirling crystal glass design creates a calming and peaceful ambience, making it a perfect way to honour the memory of your loved one.
- Available in a choice of colour options
- Size approximately 90mm x 45mm
- Professionally hand blown crystal glass and created with cremation ashes
- Each candle holder is handmade to order so there will be differences between every piece created and will not be an exact replica of the product image.
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Candle holder only - does not come with a tealight
After placing your order with us, we will automatically post out an inclusions pack to you containing full instructions, a capsule and a padded addressed envelope to send your inclusions into us. We will also include a ring sizer (if requested for ring orders). Delivery of your pack will take approximately 3-5 working days.
Once we have received your inclusions pack back, we will send you a notification of it’s safe arrival and begin to process your order.
We will return any unused inclusions back to you with your completed order.
With every jewellery piece purchased you will receive:
- Free 12 month warranty (3 months on chains and bracelet chains)
- Free Nicky Robin presentation gift box
- Free polishing cloth
- Jewellery care card
- Certificate of Authenticity - (only for inclusion jewellery that has been completed by us).
- Free UK delivery for your finished jewellery
With every ashes glass keepsake gift you will receive:
- Free 30 day warranty
- Free UK delivery for your finished piece.
We also offer payment plans through Klarna, Clearpay and Paypal.
We currently do not ship outside of the UK or NI.
For custom Ashes Jewellery & Ashes Glass Gifts - An inclusion pack will be delivered to you within 3-5 business days after receiving your initial order and payment. Delivery timescales for completed orders vary depending on design and be found within each product listing.
For Self Fill Cremation Ashes Urn Jewellery we will dispatch your order within 3 working days from receiving your order.
For Personalised Engraved Jewellery we will deliver your order within 7 days from receiving your order.
If your order contains items with different processing timescales, please refer to the longest timescale as we we may send all items together.
Upon placing your order, you will be sent an order acceptance email. If any items become out of stock we will contact you either by telephone or via email as soon as possible. We will keep you informed about your order every step of the way, from placing your order, receipt of your inclusions back to us (for custom ashes jewellery) and when your order is ready to be dispatched. Once your order is packaged and dispatched we will send you an order confirmation dispatch email. As you can appreciate due to the fragile nature and processes involved in making your memorial jewellery, our processing times take time to craft. This is to ensure that each process and quality check is thoroughly maintained.
We keep our website updated with our current processing times and this can be found on each product page. Processing times apply from the date that we receive your inclusions back into us (for ashes jewellery) and not from the date of order placed with us. If you are still unsure, please feel free to contact us for further clarification. If your package doesn’t arrive within the expected delivery period please contact us where we will help in tracking down your delivery. All items will be shipped to the specified address upon checkout; this address will be on your confirmation email.
We shall not be liable for delays or failures in delivery caused by a failure to gain access to the delivery address on the agreed delivery date or failure to obtain a signature or because of other circumstances beyond our reasonable control. If a customer changes the original Nicky Robin delivery instructions with the delivery service provider then the customer is immediately responsible for the parcel and Nicky Robin is no longer liable/responsible for the parcel and its whereabouts. We do not advise customers to change our original delivery instructions as there is a high risk of loss or theft etc to your parcel for which we would no longer be responsible for. In cases of items returned to us due to failed delivery it will be the customer’s responsibility to arrange and pay for re delivery.
If your piece is not as ordered, please contact us immediately to resolve.
SPECIAL REQUESTS
We want you to be happy with your purchase from Nicky Robin, however as each product is custom made we can only offer a refund if the piece does not match what you have ordered, or, the item is faulty. We will firstly attempt to resolve the issue by repairing or remaking you a brand new piece (dependent on what the fault is).
If you do have any issues relating to the above, please contact us immediately (within 14 days of delivery) to resolve this for you. We may request you to upload photos or return the item back to us. We will provide advice based on each individual circumstance.
