I was looking for something special to keep my great nans ashes and a little bit of hair inside and I came across this company on Google. After looking at some of their jewellery I loved this design so bought it and found the whole process from ordering to receivng my beautiful necklace very easy. The guides on how to order really helped and it was really straight forward from then on. The necklace is absolutely stunning, i wera it every day. So precious to me as I was so close to my great nan. I have already recommended Nicky Robin.